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NHS Mediation

NHS Mediation Service

High quality dispute resolution services for NHS and healthcare organisations.

Mediation and conciliation

In-house schemes

Training

Change management

TCM Health is part of the TCM group and we are proud of our track record of effective dispute resolution within the healthcare economy. These pages explain more about how we do it...

Need a mediator now? NHS Employers website HSE stress management BMA website RCN website

NHS Mediation

Introduction

TCM Health delivers high quality mediation and conciliation services in a wide variety of NHS and healthcare disputes.

TCM Health resolves :

Medical negligence and allegations of clinical/professional misconduct
Patient and service user complaints
Workplace and employment disputes

Mediation as an alternative to litigation

TCM Health has conducted numerous mediations into often complex and emotional medical negligence and personal injury claims. We understand the need for patients, their families and clinicians to seek a fair and just outcome when things go wrong.

However, the experience of many is that the road to litigation (the common route to resolution) is perilous - it is costly, it is stressful and litigation rarely delivers an outcome that meets all parties needs.

Mediation - meeting parties needs

Evidence from previous cases mediated by TCM show that mediation, when delivered by a professional TCM Health mediator, can achieve outcomes that do meet the parties needs: